FAQ
Questions, answered.
Everything to know before you start your Aul ritual.
The basics
What is Aul?
Aul by BeHealthy is a premium hair care line for women, built around an anti-hair fall and strengthening formula and a calm daily ritual.
Who is Aul for?
Aul is made for women who want gentle, strengthening care for hair that feels weaker or sheds from breakage.
What is in the range?
The launch range is three products: Anti-Hair Fall FolliCare Thickening Shampoo (250 ml), Conditioner (250 ml) and Hair Serum (30 ml). All three are available to pre-order, shipping from December 20, 2026.
What is in it?
The shampoo and conditioner contain a peptide complex (Acetyl Tetrapeptide-3), hydrolyzed keratin and plant proteins, castor oil, aloe, and ginseng and clover extracts. The serum pairs the peptide with aloe, ginseng and clover extracts and sodium hyaluronate. Full ingredient lists are on each product page.
Are they sulfate, paraben and silicone free?
The shampoo is free from sulfates, parabens and silicones. The conditioner is free from sulfates and parabens, and contains dimethicone for slip and smoothness. Check each product page for the full ingredient list.
Is Aul fragranced?
Yes. All three products contain fragrance (Parfum). Discontinue use if irritation occurs.
What sizes are available?
The shampoo and conditioner are 250 ml each. The serum is 30 ml.
How do I use Aul?
Follow the directions on your pack. Shampoo: apply to wet hair and scalp, massage into a lather and rinse thoroughly. Conditioner: after shampooing, apply to mid-lengths and ends, leave on for 2-3 minutes, then rinse thoroughly. Serum: apply a few drops to a clean, dry or slightly damp scalp, massage until absorbed and leave in, once or twice daily.
Is Aul a medical treatment?
No. Aul is a cosmetic hair care product. If you are worried about hair loss, please speak with a doctor.
Where can I buy Aul?
You can shop Aul on aulpersonalcare.com. Links to Lazada, Shopee and TikTok Shop will appear on our Where to buy page as they go live. Scan the QR code on your bottle to get there.
Is Aul part of BeHealthy?
Yes. Aul is a BeHealthy brand.
Where can I check shipping and returns?
Our shipping and refund policies are linked in the footer of every page.